Onboarding
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What should I do if I need to return the furniture due to relocation?
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Can I extend my rental period (renew) if I relocate?
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Can I extend my rental period (renew) if I relocate?
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Can I make changes to my delivery address before relocating?
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Can I make changes to my delivery address after relocating?
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Can I move the rented furniture to a different city?
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Can I move the rented furniture myself?
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Does Furlenco provide relocation services?
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What is the company's policy regarding damage caused by pets or other animals?
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Can I rent out additional items after the initial order has been placed?
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Are there any discounts or promotions available for long-term rentals or repeat customers?
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Is there an option to purchase the furniture or appliance at the end of the rental period?
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Can I customize or personalize the furniture or appliance that I'm renting?
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What is the process for upgrading or downsizing my rental furniture or appliance?
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Is there a 24/7 customer service hotline available in case of emergencies or urgent assistance?
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What is the process for replacing a damaged or malfunctioning appliance during the rental period?
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Which cities do you operate in?
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Do you offer any customizations or modifications to the rental furniture and appliances to fit my specific needs?
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What is the process for upgrading to newer or more advanced appliances during the rental period?
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Do you offer any options for recycling or disposing of the rental furniture and appliances?
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What happens if I move to a new location during the rental period?
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Can I return the rental furniture and appliances early?
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Do you offer any special deals or promotions for new customers?
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What is the process for renewing a rental agreement?
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How far in advance do I need to place an order for rental furniture and appliances?
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Do you offer any maintenance or repair services for the rental furniture and appliances?
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What is the process for replacing a damaged or malfunctioning appliance during the rental period?
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Can I choose a specific color or style for the rental furniture?
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Are there any restrictions on where the rental furniture and appliances can be used?
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Is there a setup fee for the rental furniture and appliances?