We understand that returning furniture can be a hassle, but don't worry! We've made the process super simple for you.
To request a return pickup, all you need to do is follow these steps:
- Log in to the Furlenco App and go to your profile section.
- Click on the "Subscription" tab and select "Returns."
- Choose the product that you wish to return.
- Click on "Confirm Order" and select the desired slot as per the next available 5 days.
Once you've selected the date, your return pickup request will be confirmed, and you'll receive a confirmation email and SMS with all the necessary details.
Note: We request you to raise the pickup request before your next invoice is generated to avoid payment.
We hope this helps! If you have any further questions, please don't hesitate to reach out to our customer support team, and they'll be more than happy to assist you.